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System Management
Configuring number ranges, authentication policies, links between modules (also viewing modules installed into the system), module-specific services, messaging Services, personal data retention times, channel settings, system languages, and custom prompt languages
Modules
Linking External Terminal Controller (ETC) to SIP Bridge

System Management
Configuring number ranges, authentication policies, links between modules (also viewing modules installed into the system), module-specific services, messaging Services, personal data retention times, channel settings, system languages, and custom prompt languages
- Managing Number Ranges
- Defining Password and Session Policies
- Channel Settings
- Modules
- Messaging Services
- Event-driven integrations
  You can use the event-driven integration (EDI) framework for integrating Sinch Contact Pro with web services both externally and inside the system.
- Personal Data Retention Times
  You can define how long conversations and Outbound campaigns are stored in the system in System Management > Personal Data Retention Times. After the retention time, all data is anonymized or deleted.
- System Languages
- Priority

Linking External Terminal Controller (ETC) to SIP Bridge

Use

External Terminal Controller (ETC) requires a dedicated SIP Bridge module. You can define it either in the ETC module or SIP Bridge module view.

Procedure

To link the ETC module to a SIP Bridge module:

Choose the desired module from the list of Available SIP Bridges.
Click the > arrow button to move the module to the list of Selected SIP Bridges.
Save your entries.

To break the link between ETC and SIP Bridge modules:

Choose the desired module from the list of Selected SIP Bridges.
Click the < arrow button to move the module to the list of Available SIP Bridges.
Save your entries.