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System Configurator (SC)
System Configurator (SC)
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  • User and role management
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  2. User and role management

    Creating and maintaining user accounts, assigning rights to users, creating and maintaining user groups through which you manage users’ rights, giving roles to user groups, defining default settings for users with user settings templates, using the Update wizard for updating settings (such as voicemail settings) of various users simultaneously

  3. User rights management
  • User and role management

    Creating and maintaining user accounts, assigning rights to users, creating and maintaining user groups through which you manage users’ rights, giving roles to user groups, defining default settings for users with user settings templates, using the Update wizard for updating settings (such as voicemail settings) of various users simultaneously

    • Managing users in Sinch Contact Pro

      For user management, create user groups.

    • Printing user's personal data

    • User rights management
      • User interface options
      • Managing rights
      • Implicit rights
      • Access types
      • Object types
      • Default roles
      • Managing rights for DPO and customer consents

        There are two data security -related user rights Data Protection Officer (DPO) and Customer Consent that are not included in any roles but they must be given to a person separately:

      • Viewing summary of rights

      • Access rights
    • Managing user groups
    • Managing user roles
    • Creating new user accounts
    • Anonymous user

      A technical anonymous user is needed to ensure that only authorized access to reply templates is allowed.

    • Using user settings templates

    • Mobile device administration

      In this view, you can see a list of users' devices registered for the mobile app. You can also block and delete devices. The system only allows each user to have a maximum of three registered devices.

    • Update wizard for users
    • Deleting objects

User rights management

This documentation explains:

  • User interface settings related to user rights management

  • User rights creation and modification

  • Implicit rights

  • Access types

  • Object types

  • Default roles

  • Summary of rights view

  • Access rights

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