Transferring Calls and Having Conferences in OB Call Campaigns
Administrator has allowed transferring and conference, and defined a call transfer list for the campaign.
You can transfer campaign calls to, and have conferences with those people who are in call transfer lists of the campaign, only.
- Choose the Call Transfer Lists pull-down list
- Choose from the list the name you want to transfer the call to, or have a conference with.
- To transfer the call, choose the
button; to start a conference, choose the 
button. - To end the conference call, choose the Hang Up button. The transferred call is ended as a campaign call when the person whom the call was transferred to answers the call.
- Wrap-up the call.